*{margin:0;padding:0;box-sizing:border-box}:root{--azul-profundo: #002B5B;--cian-tecno: #22B1CC;--blanco-puro: #FFFFFF;--gris-soft: #F4F7F6;--texto-oscuro: #1A1A1A;--dark-bg: #F4F7F6;--dark-secondary: #FFFFFF;--dark-card: #FFFFFF;--blue-dark: #002B5B;--blue-accent: #002B5B;--gold: #22B1CC;--gold-light: #22B1CC;--gold-dark: #002B5B;--yellow: #22B1CC;--text-primary: #1A1A1A;--text-secondary: #1A1A1A;--gradient-gold: linear-gradient(135deg, #22B1CC 0%, #002B5B 100%);--gradient-dark: linear-gradient(135deg, #F4F7F6 0%, #FFFFFF 100%)}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;background-color:var(--dark-bg);color:var(--text-primary);line-height:1.6;overflow-x:hidden}p{color:var(--texto-oscuro)}.container{max-width:1200px;margin:0 auto;padding:0 20px}.header{display:flex;justify-content:space-between;align-items:center;padding:3rem 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.2s ease}.chatbot-close:hover{background:#22b1cc1a;color:var(--cian-tecno, #22B1CC)}.chatbot-messages{flex:1;overflow-y:auto;padding:1.5rem;display:flex;flex-direction:column;gap:1rem}.chatbot-message{display:flex;flex-direction:column;max-width:80%;animation:messageSlideIn .3s ease}@keyframes messageSlideIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chatbot-message.user{align-self:flex-end;align-items:flex-end}.chatbot-message.bot{align-self:flex-start;align-items:flex-start}.message-content{padding:.75rem 1rem;border-radius:12px;word-wrap:break-word;line-height:1.5}.chatbot-message.user .message-content{background:linear-gradient(135deg,#22b1cc,#002b5b);color:#1a1a1a;border-bottom-right-radius:4px}.chatbot-message.bot .message-content{background:var(--dark-bg, #0f172a);color:var(--text-primary, #f8fafc);border:1px solid rgba(34,177,204,.2);border-bottom-left-radius:4px}.message-time{font-size:.75rem;color:var(--text-secondary, #64748b);margin-top:.25rem;padding:0 .5rem}.message-options{display:flex;flex-direction:column;gap:.5rem;margin-top:.75rem;padding-top:.75rem;border-top:1px solid rgba(34,177,204,.1)}.message-options-integrated{display:flex;flex-direction:column;gap:.75rem;margin-top:1rem;padding-top:1rem;border-top:1px solid rgba(34,177,204,.2)}.message-option-btn{background:#22b1cc1a;border:1px solid rgba(34,177,204,.3);border-radius:8px;padding:.75rem 1rem;color:var(--cian-tecno, #22B1CC);font-size:.9rem;cursor:pointer;transition:all .2s ease;text-align:left;font-family:inherit;width:100%}.message-option-btn-integrated{background:#22b1cc26;border:1px solid rgba(34,177,204,.4);border-radius:10px;padding:.875rem 1.25rem;color:var(--cian-tecno, #22B1CC);font-size:.95rem;font-weight:500;cursor:pointer;transition:all .2s 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1rem;cursor:pointer;display:flex;justify-content:space-between;align-items:center;-webkit-user-select:none;user-select:none}.chatbot-faq-question h4{margin:0;color:var(--text-primary, #f8fafc);font-size:.9rem;font-weight:600;flex:1;text-align:left}.chatbot-faq-icon{font-size:1.2rem;color:var(--azul-profundo, #002B5B);font-weight:700;transition:transform .3s ease;flex-shrink:0;margin-left:.5rem}.chatbot-faq-answer{max-height:0;overflow:hidden;transition:max-height .3s ease}.chatbot-faq-answer p{padding:0 1rem .75rem;color:var(--text-secondary, #94a3b8);font-size:.85rem;line-height:1.6;margin:0}.chatbot-faq-item.active .chatbot-faq-answer{max-height:500px}.chatbot-faq-item.active .chatbot-faq-icon{transform:rotate(180deg)}@media (max-width: 480px){#chatbot-container{bottom:15px;right:15px}.chatbot-toggle{width:56px;height:56px}.chatbot-panel{width:calc(100vw - 30px);height:calc(100vh - 80px);bottom:76px;right:0;max-width:none;max-height:none;border-radius:16px 16px 0 0}}